Cookie Policy

1. What Are Cookies

Cookies are small text files that a website places on your device (computer, tablet or smartphone) when you visit. They allow the website to recognise your device on subsequent visits and to remember certain information about your preferences or actions.

In addition to traditional cookies, websites may use related storage technologies such as:

• Local Storage and Session Storage: areas of your browser that store data locally on your device, without an expiry date (local storage) or only for the duration of a browser session (session storage).
• Pixel tags and web beacons: tiny invisible images embedded in web pages or emails that can signal when content has been loaded or a link has been clicked.
• Browser fingerprinting: a technique that collects combinations of browser and device attributes to distinguish users without placing a file on the device.

Throughout this policy the word "cookies" refers collectively to all of the above technologies unless a specific distinction is noted.

2. How We Use Cookies

We use cookies to operate and improve our website, to understand how visitors interact with our pages and to present content that is relevant to you. The specific purposes are described by category in Section 4 below.

We do not use cookies to build profiles for the purpose of automated decision-making that produces legal or similarly significant effects on you as an individual.

3. Duration of Cookies

Cookies can be grouped by how long they remain on your device.

4. Categories of Cookies We Use

We organise cookies into the four categories described below. Where a category requires your consent, we will not activate those cookies until you have given that consent through our cookie preference tool.

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function. Without them, services you have requested, such as navigating between pages or using a booking form, cannot be provided. Because they are strictly necessary, they do not require your consent under applicable Canadian privacy law. You may still block them through your browser settings, but doing so may prevent parts of the website from working correctly.

Examples of purposes served by strictly necessary cookies include:

• Maintaining your session as you move between pages.
• Storing your cookie consent choices so we do not ask repeatedly.
• Enabling security features such as protection against cross-site request forgery.
• Load balancing and server routing.

4.2 Functionality Cookies

These cookies allow the website to remember choices you make, such as your preferred language, region or display settings. They provide a more personalised experience but are not essential to the core operation of the site. We will set functionality cookies only with your consent, unless they are also strictly necessary for a service you have explicitly requested.

Examples of purposes served by functionality cookies include:

• Remembering whether you have dismissed a notice or banner.
• Storing form field entries to save you re-typing information.
• Preserving accessibility settings you have applied.

4.3 Analytics and Performance Cookies

Analytics cookies collect information about how visitors use our website, for example which pages are visited most often, how long visitors spend on each page, and whether any error messages are encountered. The information collected is aggregated and does not directly identify individual visitors. We use this information to improve the performance and content of our website.

These cookies are only set with your explicit consent. You may withdraw that consent at any time as described in Section 7 below.

Examples of purposes served by analytics cookies include:

• Counting the number of unique visitors to a page.
• Measuring the source of traffic arriving at our website (for example, direct visits, search engines or referral links).
• Identifying pages with high exit rates so we can investigate and improve them.
• Tracking page load performance to detect technical issues.

4.4 Marketing and Targeting Cookies

Marketing cookies may be used to display advertisements that are relevant to you and your interests, to limit how often you see an advertisement, and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission and can track your browser across websites.

These cookies are only set with your explicit consent. You may withdraw that consent at any time as described in Section 7 below.

Examples of purposes served by marketing cookies include:

• Recording which advertisements you have seen and how you interacted with them.
• Sharing data with advertising partners to deliver relevant promotional content.
• Building general audience segments based on browsing behaviour.

5. First-Party and Third-Party Cookies

Cookies are also classified according to who places them on your device.

When third-party cookies are involved, those third parties act as independent data controllers for the data collected through their own cookies. We do not control how those third parties collect or use your information, and their practices are governed by their own privacy and cookie policies. We encourage you to review the privacy policies of any third-party service whose content appears on our website.

6. Your Consent and How We Obtain It

When you first visit ivoranessalique.com, a cookie preference banner is displayed. Through this banner you can:

• Accept all cookie categories (including analytics and marketing cookies).
• Reject all optional cookie categories and allow only strictly necessary cookies.
• Customise your preferences by enabling or disabling individual categories.

Your chosen preferences are stored in a strictly necessary cookie so that we do not prompt you on every page visit. We record the date and content of your consent so that we can demonstrate compliance if required.

If you do not interact with the banner, only strictly necessary cookies will be active until you make a positive choice. We do not interpret the absence of a response as consent to optional cookies.

7. Withdrawing or Changing Your Consent

You have the right to withdraw or adjust your cookie consent at any time, at no cost and without affecting the lawfulness of any processing that took place before the withdrawal. You can do this in the following ways.

7.1 Using Our Cookie Preference Tool

You may revisit and update your cookie preferences at any time by clicking the "Cookie Preferences" or "Manage Cookies" link available in the footer of every page on our website. Changes you make will take effect immediately for newly placed cookies.

7.2 Using Your Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View which cookies are stored on your device and delete them individually or in bulk.
• Block third-party cookies from being set.
• Block all cookies, including strictly necessary ones (note: this may impair website functionality).
• Set your browser to notify you when a cookie is about to be placed, giving you the choice to accept or reject it.

Instructions for managing cookies in common browsers are available at the following locations (these are external links and we are not responsible for the accuracy or availability of their content):

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Apple Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

7.3 Third-Party Opt-Out Tools

For marketing and advertising cookies placed by third-party networks, you may also use industry opt-out tools such as the Digital Advertising Alliance of Canada opt-out page or equivalent tools in your jurisdiction. These tools do not remove cookies already placed but instruct participating advertisers not to use them for targeted advertising.

8. Third-Party Responsibility

Some features of our website, such as embedded maps, social media buttons or third-party booking widgets, may cause cookies or similar technologies to be set by external providers. We do not control the operation of those technologies once they are loaded by your browser. Each such provider is solely responsible for its own cookies, the data those cookies collect and how that data is processed, stored and shared.

By enabling optional cookies in our preference tool, you acknowledge that certain data may be processed by third-party providers in accordance with their own terms of service and privacy policies. We recommend reviewing those policies before enabling optional categories if the practices of specific third parties are relevant to your decision.

9. Cookies and Canadian Privacy Law

Our use of cookies is governed primarily by the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation. Under these frameworks:

• We collect only the information that is reasonably necessary for the identified purposes.
• We obtain meaningful consent before placing optional cookies on your device.
• We allow you to withdraw consent at any time without penalty.
• We retain cookie-derived data only for as long as is necessary to fulfil the stated purposes, after which it is deleted or anonymised.

If you are located in a jurisdiction with additional privacy rights (for example, rights of access, correction or deletion of personal data), you may exercise those rights by contacting us at privacy@ivoranessalique.com. We will respond within the timeframe required by applicable law.

10. Retention of Cookie Data

The personal data collected through cookies is retained for no longer than is necessary to fulfil the purpose for which it was collected. Typical retention periods are as follows:

Where data is processed by third-party providers, their own retention schedules apply. Please consult the relevant third-party privacy policy for full details.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, in applicable law or in best practices. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you through the cookie preference banner on your next visit to the website.

We encourage you to review this page periodically so that you remain informed about how we use cookies.

12. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or our use of cookies, please contact us using the details below.

We aim to respond to all privacy-related enquiries within 30 days of receipt.